PHONE : 718-499-6700

Privacy Policy

Welcome to TPENY! These Terms and Conditions ("Terms") apply to your use of our website, https://tpeny.com/site/, and the services provided by The Plumbing Exchange ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms.

1. Services Provided

TPENY offers plumbing services, including but not limited to emergency repairs, installation, maintenance, and inspections. The specific terms and conditions applicable to each service will be provided at the time of engagement.

2. User Responsibilities

By using our website or services, you agree to:

  • Provide Accurate Information: Ensure all information you provide is accurate and up-to-date.
  • Comply with Local Regulations: Follow any plumbing codes and regulations applicable to the work performed.
  • Grant Access: If plumbing work is required on-site, ensure access to the necessary areas and utilities as needed.

3. Quotes and Estimates

Quotes or estimates provided are for informational purposes and may vary based on an on-site assessment. A more accurate quote will be provided after a review of your project.

4. Payments and Invoicing

Payments are due upon completion of work unless specified otherwise. Late payments may incur additional charges as per our policy.

5. Cancellation and Rescheduling

If you need to cancel or reschedule, notify us at least [Specify Time Frame, e.g., 24 hours] in advance. Late cancellations may result in a fee.

6. Limited Warranty

We provide a limited warranty on services for a period of [Specify Warranty Period, e.g., 30 days]. This warranty does not cover wear, misuse, or issues from unrelated work.

7. Limitation of Liability

We are not liable for indirect, incidental, special, or consequential damages arising from use of our services or website.

8. Intellectual Property

All website content, including text, graphics, and logos, is our property and protected by copyright and trademark laws.

9. Privacy

We respect your privacy. Please refer to our Privacy Policy for information on how we protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. Continued use of our website or services after changes indicates your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of New York, United States.

12. Contact Us

For any questions about these Terms, please contact us at: PHONE: 718 499 6700